Shipping Policy

Last Updated: 01-01-2026

Thank you for shopping with Go Green Jute. We aim to provide a smooth and reliable delivery experience for all our customers. Please read our Shipping Policy carefully to understand how your orders are shipped and delivered.

Order Processing Time

All orders are processed within [1–3 business days] after order confirmation.

Orders are not processed or dispatched on Sundays or public holidays.

In case of high order volume or unavoidable circumstances, processing may take additional time. Customers will be informed accordingly.

Shipping Locations

Currently, Go Green Jute ships only within India.

International shipping is not available, and we do not sell or deliver products outside India.

Any orders placed with an international address will be automatically cancelled.

Shipping Charges & Taxes

All applicable taxes (including GST) are already included in the product price displayed on the website.

There are no hidden tax charges at the time of delivery.

Shipping charges (if applicable) are clearly mentioned during checkout.

Estimated Delivery Time

Orders are usually delivered within 4–7 business days after dispatch.

Delivery timelines may vary depending on:

Customer’s location

Courier partner service availability

Local conditions and unforeseen delays

Please note that delivery time is estimated and may differ based on location.

Courier Partners

We work with reliable courier partners to ensure safe and timely delivery.

Courier partner availability and delivery timelines may vary according to the delivery location.

Order Tracking

Once your order is shipped, a tracking number will be shared with you via:

Email, or

Registered mobile number (SMS / WhatsApp)

Tracking details may take up to 24 hours to become active after dispatch.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and correct shipping address.

Orders returned due to incorrect or incomplete address details may be re-shipped at the customer’s expense.

Go Green Jute will not be responsible for delivery issues caused by incorrect address information.

Delivery Delays

While we strive to deliver all orders on time, delays may occur due to:

Courier partner delays

Weather conditions

Natural disasters

Government restrictions

Go Green Jute is not liable for delays caused by circumstances beyond our control but will assist customers in tracking their orders.

Damaged Packages During Transit

If your order arrives in a damaged condition:

Please record an unboxing video and take clear photos

Contact us within 24 hours of delivery with proof

After verification, we will provide a suitable resolution as per our policies.

Contact Information

For any shipping-related questions, please contact us at:

📧 Email: info@gogreenjute.shop

📍Location: Rachi lalpur india 834001