Last Updated: 01-01-2026
Welcome to Go Green Jute. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms. Please read them carefully before using our services.
If you do not agree with any part of these Terms, you should not use our website or services.
1. Eligibility to Use Our Services
By using our website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.
You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations of India.
2. Service Availability
Go Green Jute currently sells and delivers products only within India.
We do not sell, ship, or provide services to any other country.
Any attempt to place an international order may result in automatic cancellation without prior notice.
3. Product Information
We make every effort to display accurate product descriptions, prices, and images.
However, product colors, textures, or appearances may slightly vary due to screen settings, lighting, or natural material variations (especially in jute products).
Go Green Jute does not guarantee that all product descriptions or content are completely error-free.
4. Pricing & Taxes
All prices listed on our website are in Indian Rupees (INR).
All applicable taxes, including GST, are already included in the product price.
We reserve the right to change product prices at any time without prior notice.
5. Orders & Payments
Placing an order on our website constitutes an offer to purchase our products.
Go Green Jute reserves the right to accept, reject, or cancel any order at its sole discretion, including but not limited to:
Product unavailability
Pricing or listing errors
Suspected fraudulent or unauthorized transactions
Payments must be completed using the payment methods available at checkout.
6. Shipping & Delivery
Orders are usually delivered within 4–7 business days, depending on the delivery location and courier partner availability.
Delivery timelines are estimated and not guaranteed.
Order tracking details will be shared via email or registered mobile number once the order is dispatched.
(For detailed information, please refer to our Shipping Policy.)
7. Returns, Refunds & Exchanges
All returns, refunds, and exchanges are governed by our Refund & Return Policy.
Customers are advised to carefully review the policy before placing an order.
Go Green Jute reserves the final right to approve or reject any return, refund, or exchange request.
8. User Responsibilities
By using our website, you agree that you will not:
Use the website for any illegal or unauthorized purpose
Attempt to hack, disrupt, or damage the website or its services
Upload or transmit viruses, malware, or harmful code
Copy, misuse, or commercially exploit any content without permission
9. Intellectual Property
All content on this website, including logos, text, images, graphics, designs, and product visuals, is the exclusive intellectual property of Go Green Jute.
Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited.
10. Limitation of Liability
Go Green Jute shall not be liable for any indirect, incidental, or consequential damages arising from:
Use or inability to use the website
Delivery delays
Third-party service issues (payment gateways, courier partners, etc.)
Our maximum liability, if any, shall be limited to the value of the product purchased by the customer.
11. Third-Party Services
Our website may use third-party services such as payment gateways and courier partners.
Go Green Jute is not responsible for any issues, delays, or failures caused by such third-party services beyond our control.
12. Termination of Services
Go Green Jute reserves the right to suspend or terminate user access to the website or services at any time without prior notice if these Terms are violated.
13. Governing Law & Jurisdiction
These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in India.
14. Changes to Terms
Go Green Jute reserves the right to update or modify these Terms of Service at any time without prior notice.
Continued use of the website after changes implies acceptance of the revised Terms.
15. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at:
📧 Email: info@gogreenjute.shop
📞 Phone / WhatsApp: +91 9102816920
📍 Address: Ranchi, Jharkhand, India – 834001
